Junior Network Administrator & Technical Support, Spring, TX
This is a temp to hire position and will be hybrid onsite/remote at first before moving to fully onsite.The Jr. Network Administrator’s primary responsibility is to assist the Network Administrator with a mixture of support for both front office and back-end server administration, therefore the position requires a strong motivation to assist with daily task and resolve issues for network clients. The ideal candidate must possess excellent oral and written communication skills. Ability to read/speak/write at a high-level technical document and exhibit a professional, business like demeanor.
Responsibilities:
- Prepare, Install and manage hardware, desktops, laptops, and mobile platforms.
- Setup new Active Directory user and email accounts in Microsoft Azure and Microsoft 365.
- Resolve technical support calls.
- Create and maintain Standard Operating Procedures (SOP).
- Manage inventory of software licenses, software application, hardware components and IT supplies.
- Work with vendors to resolve issues; research and test possible workarounds and implement long-term solutions.
- Create training documentation and train end-users on the use and features of the various operating systems and applications on the various platforms.
- Remote and on-site troubleshooting of end-user software, hardware, and network issues.
Qualifications:
- Minimum 3 years of experience with Desktop Technical Support of Windows/Mac.
- Minimum 3 years of experience with Installing, configuring and supporting Windows Servers.
- Minimum 3 years of administration and support and management of Active Directory, DHCP, DNS, and Group Policy.
- Strong overall concept of network infrastructures.
- Strong ability to troubleshoot Windows Desktop and Service OS.
- Strong ability to troubleshoot Remote Desktop Services and VPN (SSL and IPSec).
- Strong ability to setup, install and troubleshoot Wi-Fi technology.
- Intermediate knowledge and experience of Backup Solutions.
- Intermediate knowledge and experience of Microsoft SQL Server.
- Intermediate knowledge and experience of ERP (Enterprise Resource Management) systems.
- Intermediate knowledge and experience of CRM (Customer Resource Management) systems.
- Intermediate knowledge and experience of Cloud Technologies (Azure, O365).
- Intermediate knowledge and experience of mobile device management.
- Intermediate knowledge and experience cloud-based VoIP Systems and call center solutions.
Keywords: Spring TX Jobs, Junior Network Administrator & Technical Support, Desktop, Laptop, Mac, Windows, Windows Server, Active Directory, DHCP, DNS, Group Policy, VPN, Wi-Fi Technology, Networking, Texas Recruiters, Information Technology Jobs, IT Jobs, Texas Recruiting
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