Network Operations Supervisor - Naperville, IL


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Network Operations Supervisor - Naperville, IL


Naperville, IL 



Salary Type:

per year


IT-Software Development: Computer-Network Security, Desktop Service and Support, Enterprise Software Implementation & Consulting, Network and Server Administration

Job Description:

Network Operations Supervisor
We are assisting an exciting client that specializes in both organic and specialty fresh food distribution there's never been a more exciting time to be able to join this growing team.  If you're enthusiastic about working in an environment that fosters a people-first culture and an organization committed to good living, good food and good service then this could be a great opportunity for you.  As a Network Operations Supervisor you will be responsible for the operations of all network and telephony in the enterprise.
-Functions as a lead worker doing the work similar to those in the work unit.
-Coordinate day to day activities for direct reports.
-Establishes procedures and processes for daily performance monitoring and ensures proactive steps are taken to minimize potential issues that impact the organization’s ability to complete its mission.
-Manage 3rd party support teams.
-Organize and conduct periodic team meetings.
-Prepare Management Reports and metrics as required.
-Prepare performance reviews and provides mentoring to direct reports.
Engineering and Provisioning:
-Lead network engineering initiatives.
-Lead projects and technology deployments.
-Coordinate the installation new network locations and the refresh of existing locations as needed.
-Develop and maintain installation and configuration procedures.
-Contribute to and maintain network security standards.
Operations and Support:
-Oversee daily system monitoring, verifying the integrity and availability of all network resources, systems and key processes, reviewing system logs.
-Ensure wireless infrastructure in all warehouse facilities are operating at peak efficiency.
-Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
-Ensure all network patches and upgrades are completed on a regular basis.
-Maintain operational, configuration, or other procedures.
-Coordinate ongoing business continuity tests to ensure all backup systems are available.
Supervisory Responsibility:
This position supervises employees from entry level to senior engineers.  Coordinating day to day tasks and prioritizing support incidents, administrative functions, and projects.  Overseeing 3rd party support vendors.
-Proven problem-solving skills.
-Ability to determine how to use resources and time to meet schedules and objectives.
-Excellent written and verbal communication and presentation skills.
-Ability to develop successful relationships with external and internal partners.
-Experience supporting a multi-site 24/7 network, preferably in a warehouse environment.
-Cisco CCNP in at least one discipline Wireless preferred.
-Experience Palo Alto Networks Firewalls.
-Experience with WAN Optimization (Riverbed preferred).
-Experience with cloud networking (AWS preferred).
-Experience with SD-WAN technologies.
-Experience with VOIP and SIP technologies.
Keywords:  Naperville IL Jobs, Network Operations Supervisor, NOC, Networking, Telephony, Support, LAN/WAN, Palo Alto Network Firewalls, AWS, Cloud, VoIP, Illinois Recruiters, Information Technology Jobs, IT Jobs, Illinois Recruiting
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Company Info
Next Step Systems
Chicago, IL, United States


Company Profile