Operations & Maintenance Operational Delivery Lead - Greenbelt, MD

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Job Order #:

MS010940

Title:

Operations & Maintenance Operational Delivery Lead - Greenbelt, MD

Location:

Greenbelt, MD 

Salary:

140000-160000

Salary Type:

per year

Occupations:

IT-Software Development: Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture
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Job Description:

Operations & Maintenance Operational Delivery Lead
 
The Operations and Maintenance Operational Delivery Team ensures the readiness of the Operations and Maintenance organization and implements Operational Delivery monitoring for each of the Operational Deliveries.  The Operations and Maintenance Operational Delivery Lead will be responsible for the Operations and Maintenance readiness of 1 or more Operational Deliveries.
 
Prior to the Operational Readiness Review, the Operations and Maintenance Lead will ensure this readiness by creating an Operations and Maintenance Operational Delivery checklist to coordinate KBAs, SOPs, and a monitoring dashboard.  The Operations and Maintenance Operational Delivery Lead will coordinate any Operations and Maintenance participation in the OTDR between Production Readiness Review and Operational Readiness Review.  The Operations and Maintenance Lead will track the Operations and Maintenance checklist leading up to Operational Readiness Review. Each Lead will participate in the Operational Delivery Business Rhythms to serve as the ORBIT Operational Delivery Management Operations POC. In that capacity, the Operations and Maintenance Operational Delivery Lead will provide Operations and Maintenance readiness status to the ODM and ensure the Operations and Maintenance organization and priorities align to the Operational Deliveries.
 
After the Operational Readiness Review, the Operations and Maintenance Lead will participate in the Operational Release Board.  The Operations and Maintenance Lead will manage incident status (production issues) and will coordinate Severity 1 and 2 bridge calls to ensure high severity incidents are properly communicated and adjudicated.
 
Qualifications:
 
-Bachelor’s Degree in a relevant major from an accredited college or university with 10+ years of continuous and progressive experience.
-Able to multi-task and handle multiple assignments.
-Able to quickly learn and comprehend all aspects of an OD, including systems interactions and operational / field activities.
-Strong communication skills - need to conduct (often large) meetings with cross-functional, diverse stakeholder groups.
-Highly organized, able to articulate complex issues and status to multiple types of stakeholders.
-Proactive in decision making to identify gaps and potential issues.
-Able to recognize, communicate and coordinate resolution of production issues with multiple teams involved.
-Able to work with cross functional teams (Test, Field, Architecture, Infrastructure, CM).
-Experience in troubleshooting, incident management and resolution.
-Experience in a production environment and process for getting fixes deployed and tested.
 
Keywords:  Greenbelt MD Jobs, Operations & Maintenance Operational Delivery Lead, Operational Delivery, Systems Interaction, Operational Activities, Field Activities, Management, Team Lead, Maryland Recruiters, Information Technology Jobs, IT Jobs, Maryland Recruiting
 
If you are an employer and recruiting for similar IT professionals / positions, please contact our Technical Recruiters at Next Step Systems http://www.nextstepsystems.com/employers_submit.htm.  We are a national IT Recruiting Firm / Agency specializing in full-time direct hire Information Technology employment opportunities.
 
No Corp-To-Corp Or Third Party Recruiters; W-2 Direct Hire Only.
 
To Apply Now, Send Your Resume To http://www.nextstepsystems.com/jobseekers_submit.htm.
 
Please check out all of our jobs at http://www.nextstepsystems.com, http://www.ginastechjobs.com, http://www.parallelpartners.com, and http://www.itrecruiters.technology.
Company Info
Next Step Systems
Chicago, IL, United States

Website: www.nextstepsystems.com

Company Profile