Technical Project Manager - Tier ll / Tier lll - Washington, DC


Job Order #:



Technical Project Manager - Tier ll / Tier lll - Washington, DC


Washington, DC 



Salary Type:

per year


IT-Software Development: Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture

Job Description:

Technical Project Manager - Tier ll / Tier lll
The Enterprise Operations Center (EOC) Tier II-III support services will assist the EOC in optimizing the network health, availability and performance at all time.  This includes all engineering operational support related to service requests, change request management, break fixes, and also assisting in communicating the appropriate state-of-the-network messages to other stakeholders, (EOC, Security Operations Center, leadership, etc.).  Candidates need Project Management and Networking experience.
-Manage a team of Tier II (24x7x365) and Tier III analysts (40 hours a week).
-Oversee a team to implement all approved network or infrastructure changes proposed in support of the NOC and its mission and engage in troubleshooting escalations.
-Maintain close coordination with Tier I and the Program Management Office to ensure that the production network infrastructure continues to operate at a high availability and performance level.
-5 years of related IT technical experience in WAN networks that have:  More than 1,000 sites throughout the continental US and international locations.  Multiple web-based applications that are used by at least 50K customers.  More than 5 enterprise-wide services being transported by the WAN.  More than 50 critical applications.
-Must have Cisco Certified Network Associate (CCNA) Certification.
-Must have Project Management Professional (PMP) Certification.
-Ability to obtain a Public Trust clearance.
-Excellent written and oral communication skills.
-Strong capability with MS Office Suite and ticket management software.
-ITIL Certification is preferred.
Keywords:  Washington DC Jobs, Technical Project Manager Tier ll / Tier lll, WAN Network, Cisco, PMP Certificate, CCNA, MS Office, Ticket Management Software, ITIL Certification, Washington DC Recruiters, Information Technology Jobs, IT Jobs, Washington DC Recruiting
If you are an employer and recruiting for similar IT professionals / positions, please contact our Technical Recruiters at Next Step Systems  We are a national IT Recruiting Firm / Agency specializing in full-time direct hire Information Technology employment opportunities.
No Corp-To-Corp Or Third Party Recruiters; W-2 Direct Hire Only.
To Apply Now, Send Your Resume To
Please check out all of our jobs at,,, and
Company Info
Next Step Systems
Chicago, IL, United States


Company Profile